General information that is applicable for all events on the Frankfurt exhibition grounds

The exhibition grounds are a small city within a city. That is why we provide you with an overview of the most important services on the exhibition grounds, as well as three maps detailing key points of interest.

Car parks and gates

Services on the exhibition grounds

You will find the following services on the exhibition grounds:

• Bank (Reisebank): Foyer of Hall 4.1, on the east side
• Fairshop: Foyer of Hall 4.1, on the east side
• Fire station: OSC, Hall 4.0, on the west side
• Lost and Found: Torhaus, Level 0
• Cash machines (ATMs): Eingang City (City Entrance), Level 0 | Foyer of Hall 4.1, on the east side | Eingang Galleria (Galleria Entrance) between Halls 8 and 9, Level T | In the Portalhaus next to Hall 11, Level 0
• Chapel Torhaus, Level 4
• Kindergarten/childcare: Torhaus, Level 1
• Mini-markets: Eingang City (City Entrance), Level 0 | Halls 4.0 + 4.1 | Hall 5.0, entrance facing outdoor exhibition area | Torhaus, Level 3 | Hall 9.0 | Hall 10.0 | Hall 11.0
• Multimedia Centre: Torhaus, Level 3
• Muslim prayer room Hall 10.4
• Trade Fair Management during the fair: Torhaus, Level 2
• Police: OSC, Hall 4.0, on the west side
• Post office: Torhaus, Level 3
• Press Centre: Torhaus, Level 4
• Restaurants: Torhaus, Level 2
• First aid station: Hall 2, Festhalle, on the north-east side | OSC, Hall 4.0, on the west side | Hall 8.0 on the north side
  
• Room reservations: Torhaus, Level 3
  
  

Goods lifts

Time and again, carelessly discarded lit cigarettes create potentially hazardous situations on the exhibition grounds. To prevent these from turning into major incidents, smoking is now banned in the exhibition halls. This ensures that you will not endanger yourself or anyone else on the exhibition grounds. 

This pass authorises you to enter the exhibition grounds with a car or van with a gross vehicle weight rating of up to 3.5 t directly after the trade fair closes – for a period of 2 to 2.5 hours depending on the trade fair. By issuing this pass, we make it possible for you to remove small items in advance of general admission for dismantling vehicles.

For this purpose, we will be issuing a limited number of special dismantling vehicle passes during the last two days of set-up and during the trade fair itself until all have been taken. Please refer to the event-specific parking and traffic regulations for the precise days and times during which these passes will be issued.

You can obtain your pass from the Central Information Desk on Level 02 of the Torhaus. When you pick it up, you must sign a declaration that you will be charged an additional €200.00 when invoiced for your ancillary costs if you do not leave the exhibition grounds with your vehicle by the deadline specified in the pass.

Special dismantling vehicle passes will only be issued to exhibitors upon presentation of an exhibitor ID and customer number. The number of these passes is limited to a maximum of 400, so we recommend that you obtain yours as early as possible. They cannot be ordered in advance.

Both entry and departure after the trade fair are only possible at the gate specified on the pass. If you leave the exhibition grounds with your vehicle on time – i.e. before the deadline specified on the pass – you will not be charged for your special dismantling vehicle pass. For departures after the deadline, your pass serves as your receipt and we will include a €200.00 charge with your ancillary costs invoice.

Given the relatively short duration of events, we ask that you address your shipments as detailed below to ensure that they can be delivered without difficulty. Otherwise, there is a danger that such packages might not be delivered at all.

Company name
Stand: Hall / Level / Aisle / Stand no. / Event (e.g.: 8. 0 D 25 Ambiente)
at Messe Frankfurt GmbH
Ludwig-Erhard-Anlage 1
60327 Frankfurt am Main
Germany

We provide you with this information in the Messe Frankfurt Technical Guidelines and in individual factsheets. We have compiled all of the documents for you here.

Important:
Different Technical Guidelines may apply for certain events. We therefore ask that you also refer to the corresponding event-specific Technical Guidelines.

Approval of stand construction plans

Got to the Stand Construction Authorisation Check

Permits are required for the following:
Exhibition stands larger than 100 m² in area, stands located in outdoor areas, temporary structures, mobile stands, two-storey stands, special structures and special constructions require consent and inspection, and are subject to additional cost. Any costs incurred will be invoiced to the exhibitor / stand constructor.

Special constructions include:

• Stand structures and exhibits that are more than 4 metres in height
• Closed ceilings
• Platforms and stages higher than 0.20 m
• Glass constructions
• Moving components
• Floor/ceiling connections

Permits are not required for the following:
For single-storey stands

• that are not considered to be special constructions
• whose stand area is less than 100 m²
• whose height does not exceed 4.00 m

it is not necessary to submit planning documents.

You will find this information in the Technical Guidelines (PDF) under Item 4.2.

Important:
Different Technical Guidelines may apply for certain events. We therefore ask that you also refer to the corresponding event-specific Technical Guidelines.

Inspection and permission for structures requiring a permit

Dimensioned stand plans drawn to a suitable scale (e.g. 1:100), labelled in English or German, accompanied by floor plans (as well as sectioned views and perspective views if appropriate), shall be submitted in digital form (PDF) for approval by no later than six weeks before the start of set-up to the

Messe Frankfurt Venue GmbH
Technical Project Management
Ludwig-Erhard-Anlage 1
D-60327 Frankfurt am Main

standapproval@messefrankfurt.com

After the stand plans have been inspected, one copy will be stamped as having received permission and returned to the exhibitor / stand constructor if accepted.
Stand construction may not commence until the plans have been stamped as having received permission.

In order to receive permission for the following:

• Special constructions
• Two-storey structures
• Stands in outdoor areas
• Temporary structures
• Cinemas and auditoriums
• Stages and platforms

the following documentation must be submitted in digital form (PDF) in German or English by no later 13 than six weeks before the start of set-up:

1. Structural calculations complying with German building standards that are checkable or have been checked by a second independent structural engineer.
2. A building description specifying the materials used (including certificates in German or English where applicable).
3. Stand construction drawings to a suitable scale, e.g. 1:100 (floor plans, perspective views, sectioned views) as well as a ceiling plan with dimensions of the closed ceiling(s).
4. A plan detailing the escape routes that includes the lengths and widths of each.
5. Submission of a type certification / certification book renders Item 1 superfluous.

In the event that structural calculations examined by a second, independent structural engineer are not submitted, Messe Frankfurt will commission a firm of engineering consultants to check the plans and separately invoice the exhibitor / stand constructor for their services.
The firm of engineering consultants will contact the stand construction manager at a specified time / after consultation to provide assistance and examine structural characteristics, and to inspect the structure for a fee.
Due to the additional work entailed, the absence of structural calculations results in additional costs for the exhibitor / stand constructor.

You will find this information in the Technical Guidelines (PDF) under Item 4.2.1.

To make your stand construction in Frankfurt as pleasant as possible, we have developed a simple stand construction authorisation check for you. With a few questions, you can easily determine whether you need to submit a stand plan for your stand to Messe Frankfurt for approval.

Go to the Stand Construction Authorisation Check

All sort of plants as well as deciduous and coniferous trees may only be used if their root bales are being kept moist at all times.
Artificial plants must be certified according to the DIN 4102, at least B1 or according to the DIN EN 13501-1 as at least class B/C s1 d0, as flame retardant and may neither drip off burning nor develop toxic damps and gases as well as contribute to a strong production of smoke. A copy of proof must be available on site at your stand.

Furthermore smoking is now banned in the exhibition halls.

It works as simple as that:

1. You contact Boels rental by email depot.339@boels.de or phone 06196/9698817
2. You select the machines or tools you need from the rental catalog or describe your requirements to the Boels experts. The  employees will assist you in choosing the right professional tool. 
3. You will receive an offer and, after your confirmation, delivery will be made directly to the exhibition hall.
4. The rental is open on all set-up and dismantling days Mo-Fr. 07:00 to 17:00 (only during trade fair times). 

If you have any questions, please also contact the hotline 01805-123 26 35.

Messe Frankfurt operates a number of online systems designed to help you, as a stand constructor or agency, to better serve exhibitors and other customers with their event activities.

We provide you with information on travelling to the Frankfurt exhibition grounds on Messe Frankfurt's website.

If you need to drive onto the exhibition grounds, please note the following:
Every vehicle that wishes to enter the exhibition grounds during set-up and dismantling must be registered in advance using our online system. You will find out why this is so important and how the system works right here.

We recommend that you listen to traffic reports during your journey to Frankfurt.

Hessian radio stations such as FFH, hr iNFO and hr3 are some of the broadcasters that provide the latest traffic jam reports.

Go to vehicle registration

Frankfurt offers a wide range of leisure and recreational activities: shopping, festivals, entertainment, sports, relaxation and much else besides.

Here are some of the opportunities you will find in the direct vicinity of the exhibition grounds:

• Shopping: Skyline Plaza – can be reached through the Tor Ost (East Gate) exit
• Relaxation/outdoors: Europagarten park and Rebstock park – can be reached through the Tor West (West Gate) exit
• Culture: EXPERIMINTA ScienceCenter (an interactive museum) and Naturmuseum Senckenberg (museum of natural history) – each can be reached through the Tor Nord (North Gate) exit / Ausgang City (City Exit)

You will find many other ideas for your free time on the City of Frankfurt and Frankfurt Tourism websites.